"TheDon" (TheDon)
11/22/2013 at 12:12 • Filed to: None
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"TheDon" (TheDon)
11/22/2013 at 12:12 • Filed to: None | 1
| 6 |
I have a 2004 Cooper S(R53) and I've known the car since my friend bought it used from a dealership in 2008. I bought it for $3000 and have replaced the clutch ,supercharger, crank pulley,belt tensioner, and some other junk. But that's not important.
My hatch has some rust forming from where the license plate light trim panel mounts to the hatch. Each screw hole has a nice size of bubbling metal showing on the hatch. So I figured MINI will honor their 12 year corrosion warranty since hey, it is rusting when it shouldn't. I drop it off at the dealership after waiting for a month for them to actually take action to get me in. I get a nice clubman S as a loaner and the next day they tell me the news.
The regional MINI rep denied my claim because the car was hit on the right rear. I call my friend the previous owner and ensaid the car was in a hit n run but the only damage was to the reflector and a scuff on the plastic wheel arch trim. No paint work done. So I tell MINI, they come back and say "paint isn't original" Bullshit, so I raise he'll on their Facebook page and MINI USA contacts me.
I tell them what's up and they say they will get back with me. They just called and denied it again because my paint clearly isn't original.I guarantee they didn't use a paint gauge or whatever fancy tool it is to check. I call bullshit yet again and say fine deny my claim. You guys have jerked me around already on the power steering pump recall and countless other owners of older cars. I was totally considering buying that clubman I borrowed and now....forget it. I'll also make sure to let people know when they go buy a mini that they suck when it comes to honoring corrosion warranties and the issues the cars have(R56 and others).
So ,end rant.... I'm selling this car as soon as I can and getting a TDI or another Diesel Benz. Frak this
RamblinRover Luxury-Yacht
> TheDon
11/22/2013 at 12:21 |
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That's tragic. It's pretty clear, though, that the "non-original paint" lie got into the system at the local level and it appears that the local version of facts is accepted as word of God until challenged. It'd be interesting to have a breakdown of dealers by marque as to who abuses this line of reason most. Irritating that you'd have to provide your own proof, but you might have had more solid grounding to talk to MINIUSA with "Here's a paint gauge test, you asshats".
SteyrTMP
> TheDon
11/22/2013 at 12:21 |
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I had a MCS ('04), and I had a lot of small problems. My local dealer was pretty good about stuff, but there were a few issues I had with MINI USA. I forget what the major issue was, but overall, I was not very happy with the quality. There were no major "my car stopped working in the middle of the freeway" issues, but there was always something small, from the shifter cables freezing in the sleeves, to small electrical gremlins, to the supercharger wearing out prematurely.
I won't go back to Mini again. Once they went to Peugeot engines, I said quits.
Satoshi "Zipang" Katsura
> TheDon
11/22/2013 at 12:25 |
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Mini's not exactly on Toyota quality of standards but hey - it never hurts to check carfax or some other DMV-related services than mere friends. This method worked for me even if me and most of my friends are no longer on speaking terms...
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TheDon
> RamblinRover Luxury-Yacht
11/22/2013 at 12:26 |
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I'm going to see if I know anyone with a paint gauge and test the paint. I'm 99.999999% positive the paint is original since it never had paint work done when my friend had it and the carfax done in 2008 came back clean and the showed no signs of body work
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TheDon
> Satoshi "Zipang" Katsura
11/22/2013 at 12:28 |
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When I would see the car on. Weekly basis since 2008. I can pretty much trust m friends word. It's not like I saw the car was a charred skeleton and next week it was back go normal when my friend had it.
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Satoshi "Zipang" Katsura
> TheDon
11/22/2013 at 12:31 |
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Hey - you never know, man. Keep your friends close, and your enemies closer. FWIW, he could be scheming to potentially harvest your organs.
/horrible